You can apply for replacement for up to 10 days from the date you purchased it. You can email us at hello haniryprint.in or you can call us at 83683-09995 (Mon – Sun: 10AM – 8PM). Our products go through quality check before shipping. Customised products are eligible for replacement policy. In case you discover a fault with the product, share image(s) of the product showing the fault right away. Further image(s) may be asked from the customer. There is no provision for reverse pickup. In case a product has been wrongly delivered, we will get it replaced, provided there is a genuine issue authorized by haniryprint team. haniryprint reserves the right to charge additional fees in case of design change, model change, product change and other scenarios, depending upon the situation of each case. haniryprint reserves the right to reject replacement for any of its customized product. If any customer violates the terms and conditions of haniryprint their account may be terminated and services rendered may be withdrawn.
You can apply for refund within 12 hours of placing the order. Once the order has gone for printing, amount cannot refunded. Payments refunded will be credited to the original mode of payment within 1 to 7 working days. For refunds you can mail us at hello haniryprint.in. The timeline also depends upon bank’s pay out cycle. In case the product has already been printed, printing charges may be deducted in such cases. To be eligible for refund, payment should have been successfully made as per the respective bank. Printing and Shipping fee are non-refundable.
In any case you want the order to be cancelled, please e-mail us hello haniryprint.in as soon as possible or within a maximum 15 hours of placing your order. Cancellation requests received after the order has gone for printing will be dealt on case to case basis and a refund cannot be promised always. An order once shipped can not be cancelled and/or refunded, whatsoever.